Política de Privacidade
Estúdio Harmonia Digital operates this service, our online platform, and our site. This policy describes how we collect, use, and protect your personal information when you visit or use our service.
Information We Collect
We may collect several types of information from and about users of our service:
Personal Data: This includes information that can be used to identify you personally, such as your name, email address, phone number, and payment information, which you may provide when you register, use our services (Audio Recording, Mixing, Mastering, Music Production, Voiceover Recording, Sound Design, Video Filming, Video Editing, Color Grading, Motion Graphics, Post-Production, Studio Rental), contact us, or interact with features on our site.
Usage Data: We automatically collect information about your interactions with our service. This includes your IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We use the information we collect for various purposes:
To provide and maintain our service, including providing the services you have requested.
To manage your account and registration.
To communicate with you, respond to your inquiries, and provide customer support.
To improve, personalize, and expand our service and offerings.
To understand how our service is used and analyze trends.
To detect, prevent, and address technical issues and protect the security of our service.
To comply with legal obligations and enforce our terms and policies.
The legal basis for processing your data depends on the context of collection. We process data based on your consent, the necessity to perform a contract with you (e.g., provide production services), our legitimate business interests (e.g., improving the service), or necessity to comply with a legal obligation.
Data Sharing and Disclosure
We may share your personal information in limited circumstances:
With Service Providers: We may share data with third parties who perform services on our behalf, such as payment processing, hosting, analytics, or customer support. These third parties are obligated to protect your data and use it only for the purposes we specify.
For Business Transfers: If Estúdio Harmonia Digital is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
For Legal Reasons: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your data to protect the rights, property, or safety of Estúdio Harmonia Digital, our users, or others.
With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.
Data Security
We implement reasonable security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will securely delete or anonymize it.
Your Data Protection Rights
Depending on your location and applicable law, particularly under the General Data Protection Regulation (GDPR), you may have certain rights regarding your personal data:
The right to access your data.
The right to rectify inaccurate or incomplete data.
The right to request erasure of your data.
The right to request restriction of processing your data.
The right to object to the processing of your data.
The right to data portability (receiving your data in a structured, commonly used format).
The right to withdraw consent at any time where processing is based on consent.
The right to complain to a supervisory authority.
To exercise these rights, please submit your request in writing.
Contacting Us about Privacy
If you have questions about this privacy policy or wish to exercise your data protection rights, please address your written request to:
Estúdio Harmonia Digital
789 Rua Oscar Freire, Suite 1201, São Paulo, São Paulo, 01426-000, Brazil.
Cookies
We use cookies and similar tracking technologies to collect and track information and to improve and analyze our service. You can manage your cookie preferences through your browser settings.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Brazil and choose to provide information to us, please note that we transfer data, including personal data, to Brazil and process it there. By submitting your information, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us as described above. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.